Q. What information do you gather from customers placing an order?
A. We will require your name, delivery address, email address, contact number and credit card details. These details generally fall within reasonable expectations and are used to fulfil your order. Upon completion of the order the credit card information is destroyed in a safe manner.
Think Life Pty Ltd will take all reasonable steps to ensure your personal information is accurate and complete however if you discover any personal information that we hold about you is inaccurate, incomplete or out of date please contact us so we can ensure that it is correct.
Think Life Pty Ltd will take all reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction. Think Life Pty Ltd will, within 30 days of your written request, provide access to your personal information at no cost to you.
Q. What information do you gather from information article subscriptions?
A. We will collect your name and email address. We understand that life and interest changes and if at any time you wish to unsubscribe from our services just send us an email.
Q. What if I contact you?
A. Any correspondence from you may be kept and used to provide you with enhanced customer service.
Q. Who do you share information with?
A. We do not provide, sell, trade, rent or disclose any details about its customers, potential customers or customer database to anyone.
We operate our own warehouses and customer service department. Rest assured your details remain confidential and all order processing and dispatch is handled internally so your details never leave our building.
Q. Under What Circumstances Will You Contact Me?
A. If your order does not contain enough information (eg address details) for us to process it, one of our customer service representatives will contact you via email or telephone.
Once the order has been shipped you will receive an email confirming the same and a follow up email, about a week later, to confirm the order has been received.
Think Life will never give, rent or sell your name to any other company under any circumstances.
Your order will be sent to you in plain packets that give no indication of their contents.
Our internet site is secure to the international SSL standard. The online ordering pages will have a tiny, closed padlock on the bottom of the page, indicating security.
The material in this site is provided for personal, educational and informational purposes only. ThinkLife makes no representations and specifically disclaims all warranties, express, implied or statutory, regarding the accuracy, timeliness, completeness, merchantability or fitness for any particular purpose of any material contained in this site. You should seek the advice of a professional regarding your particular situation.